Markus Schumann
Angestellt, Director Sales Digital Products and Services, Knorr-Bremse
München, Deutschland
Werdegang
Berufserfahrung von Markus Schumann
Bis heute 3 Jahre und 3 Monate, seit Apr. 2021
Director Sales Digital Products and Services
Knorr-BremseSales and Business development for the Business Unit "Digital Products and Services" in a Headquarter and global role Responsible for sales and support of digital service solutions in the railway business, such as condition monitoring and energy efficiency solutions Supporting the global service and sales network in customer projects and by running a network and global community to drive digital businesses
Responsible for the technical sales and support of digital service solutions in the railway business, such as condition monitoring and energy efficiency solutions Consulting railway companies in maintenance and modernization topics Running a support team for remote services and monitoring as a SPoE for our customers Supporting the global service and sales network in customer projects and by running an internal „Academy“ for continous improvement and qualification
Responsible for development and provision of new solutions for the service market and making digital products mature to ensure they can support new business models and services Establishing a core team for technical project management and product management Setting up the product development for condition monitoring and driver advisory systems both centralized as well as offshore (> 40 engineers) Installing a support team and processes for remote services and monitoring as a SPoE for our customers
5 Jahre, Juli 2009 - Juni 2014
Senior Manager Product Support
MTU Onsite Energy GmbH
Responsible for training, commissioning and 2nd level service for power plants and gas engines globally Running the teams with the respective tasks (>50 engineers) Enabling the global expansion of the company by supporting customers and service partners worldwide Key account management for strategic customers in the international business Ramping up the processes for warranty and support with the international service/sales – network and assuring the quality and performance by regular audits
8 Jahre und 3 Monate, Apr. 2001 - Juni 2009
Team leader field service München
Knorr-Bremse Systeme für Schienenfahrzeuge GmbH
Leading field service teams in 3 locations with ~30 employees Supporting and coordinating the international service locations as a headquarter function Assuring the performance and quality of complex hydraulic, pneumatic and electric braking systems, doors, air condition systems and toilets in our customers´ fleets Providing service availability, high demanding reaction times and quality of the service processes Setting up service locations globally to fulfill service contacts and warranty obligations
4 Jahre und 2 Monate, Feb. 1997 - März 2001
Test department engineer
Knorr-Bremse Systeme für Schienenfahrzeuge GmbH
Performing tests on electro/pneumatic equipments for railway vehicles Specialized in thermo dynamics, noise and vibrations and controls Coordination of working fields and test department distribution between european locations Performing field tests, prototype installations and type / homologation tests
Ausbildung von Markus Schumann
4 Jahre, Okt. 1992 - Sep. 1996
Maschinenbau
Fachhochschule München
Versuchstechnik, Messtechnik, Maschinendynamik
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Italienisch
Grundlagen