Daniel Neumann

Angestellt, Experience Architect, salesforce.com Germany GmbH

Hamburg, Deutschland

Über mich

As a design and user innovation consultant, I guide teams and listed companies through the development of user-centric products, services, and digital business models. Starting with the customer experience first, I work back towards the business model and technological capabilities by leveraging design thinking, lean startup, and agile practices: I typically lead ethnographic studies, analyze ecosystems and value chains, shape the vision and strategy, and finally outline the key interactions of the solution – always driven by measurable impact for customers and the business.

Fähigkeiten und Kenntnisse

Design Thinking
Service Design
Experience Strategy
UX Management
User Research
Business Design
Business Model Innovation
Rapid Prototyping
Design
DesignOps
Design Research
UX
User Experience
UX Design
User Experience Design
Customer Experience
Management
Strategy
Projektmanagement
Freelance
Product design
Innovation
Beratung
Produktmanagement

Werdegang

Berufserfahrung von Daniel Neumann

  • Bis heute 2 Jahre und 6 Monate, seit Jan. 2022

    Experience Architect

    salesforce.com Germany GmbH
  • 2 Jahre und 4 Monate, Apr. 2019 - Juli 2021

    Product Lead

    ORBIT - orbitdigital.de

    ORBIT Ventures is a corporate venture builder that joins forces of industry leaders to build profitable and highly scalable startups. As a Product Lead, I led the product chapter and paired with the leadership to achieve operational excellence with our talents in client engagements. This role saw setting up and leading multiple project teams, articulating the client’s vision and strategy as well as executing product development and venture building efforts in ambiguous and fast-paced environments.

  • 2 Jahre und 4 Monate, Dez. 2016 - März 2019

    Managing Consultant - Experience Strategy & Design

    IBM iX | Your business by design partner

    IBM iX is one of the largest digital and design consultancies in the world. As a Managing Consultant, I advised large organizations across industries in their digital transformation journey taking a human-centered, outcomes-led approach to defining strategies, products and services that deliver exceptional customer experiences. This role saw me planning, executing and facilitating design activities in client engagements, leading and managing teams and driving design excellence in the line of business.

  • 2 Jahre, Jan. 2015 - Dez. 2016

    Senior Consultant - Design Thinking & Experience Design

    IBM iX | Your business by design partner

    As a Senior Consultant at IBM iX and founding member of the IBM Design Studios Hamburg, I supported the senior leadership in executing the global design transformation program in DACH. This role saw me promoting and leveraging Enterprise Design Thinking (EDT) across all service lines and applying it in practice in discovery-focused client engagements.

  • 2 Jahre, Sep. 2012 - Aug. 2014

    User Experience Designer

    Freelancer

  • 1 Jahr und 10 Monate, Dez. 2010 - Sep. 2012

    Frontend Developer

    New Communication GmbH & Co. KG

Ausbildung von Daniel Neumann

  • 2 Jahre, Sep. 2012 - Aug. 2014

    IT Product Design

    University of Southern Denmark

    User Innovation, Participatory Business Modeling, Organizational Change Management, Anthropology, Design Studies

  • 3 Jahre, Sep. 2009 - Aug. 2012

    Multimedia Production

    University of Applied Sciences Kiel

    Media Studies, Media Management, Web Development, User Interface Design

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Muttersprache

  • Dänisch

    Grundlagen

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