Jessica Holzbach

Gesellschafterin, Head of Operations und Co-founder, Penta | Business Banking

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Digital transformation
CRM
Digital Customer Management
Digital Strategy
Call Center
IT Project Management
PRINCE Project Management ///
Business Process Management
Innovationsmanagement
Change Management
Requirements Management ///
Scrum
Kanban ///
Project Stream Lead ///
Industries: Banking
Financial Services
Public Sector
Industrial Goods
IT Services
Big Data Analytics
E-Commerce
Management Consulting
Strategy Consulting
Design Thinking
Foodservice
Apps
Start-up
Operations Management
Digital Banking
Customer Service Management

Werdegang

Berufserfahrung von Jessica Holzbach

  • Bis heute 7 Jahre und 2 Monate, seit Apr. 2017

    Head of Operations und Co-founder

    Penta | Business Banking

    Penta is a full-fledged bank account for SMEs and startups that offers different apps and services, making business banking really easy. As Head of Customer Relations and Analytics I aim to build the most customer friendly business banking experience there is.

  • 1 Jahr, Aug. 2016 - Juli 2017

    CEO und Co-founder

    IAWIE

    Co-founder of food delivery start-up and responsible for business development, tech/ e-commerce and customer management B2B

  • 4 Jahre und 4 Monate, Sep. 2012 - Dez. 2016

    Business Consultant

    BearingPoint GmbH

    Digital Customer Management for Financial Services, CRM Strategien, CRM Implementierung, IT Projektmanagement, Call Center Branche, Prozessoptimierungen, PRINCE Projektmanagement und Change Management

  • 2 Monate, Juli 2012 - Aug. 2012

    Internship Brand Management/ Marketing

    CALIDRIS 28 Australia and New Zealand Pty Ltd.

  • 2 Monate, Juli 2011 - Aug. 2011

    Praktikum Key Account Management und Projektgeschäft

    Royal Philips Electronics N.V.

    Markt,- Kunden- und Wettbewerbsanalyse mit strategischen Empfehlungen; Erstellung eines Market Intelligence Portals; Optimierung des Budgeting Prozess

  • 3 Monate, Mai 2010 - Juli 2010

    Praktikum Firmenkundenbetreuer

    Commerzbank AG

    Corporate Banking Firmenkundenbetreuung und Beratung in strategischen Finanz- und Kreditfragen

Ausbildung von Jessica Holzbach

  • 2 Jahre und 1 Monat, Sep. 2014 - Sep. 2016

    Business Administration

    Fundação Getúlio Vargas

    Major in Finance and CRM

  • 2 Jahre und 1 Monat, Sep. 2014 - Sep. 2016

    General Management

    CEMS - The Global Alliance in Management Education

    Customer Relationship Management and Finance

  • 6 Monate, Jan. 2011 - Juni 2011

    Management, Finance, Politics

    Stellenbosch University

    Corporate Venturing, International Brand Communication, Financial Management, Human Resource Management, Conflict Studies

  • 2 Jahre und 10 Monate, Sep. 2009 - Juni 2012

    General Management and Business Law

    European Business School

    Strategy Consulting, Accounting, Controlling, Banking, Capital Markets

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Französisch

    Grundlagen

  • Spanisch

    Grundlagen

  • Portugiesisch

    Gut

Interessen

Sport: Tennis
Tanzen
Wintersport
Laufsport
Connected Reality
Future Trends and Innovations CRM
Big Data

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